+ What are the advantages of taking a therapy course?

Though this is not a substitute for full therapy, this method does offer convenience and flexibility. Doing this course is ideal for someone who is not yet comfortable with therapy, has no access to it, or can't afford it for the long term. This allows you to pursue your mental wellness at your own pace and in a way that is most comfortable for you.

+ How much time should I spend on one session every week?

The time you spend on each session will vary by your level of investment. We design the course to be easy to use and manageable. Each session can be completed in 10-30 minutes if you move through it quickly, but if you decide to be more contemplative, each session will take at least an hour to fully unpack, and each skill should be given about a week of practice to insulate.

+ How is the material available online?

The course lessons are delivered via our course members area. You will log into the members area, where you can access video instruction and skill sessions. Practice assignments are also included at the end of each lesson. If you purchase a module, you will receive a password for your chosen course, which you will receive upon purchase. (Please note, we offer the courses in modules to allow for increased affordability; however, the course is designed to be progressive. Each module builds upon the last, so it is recommended that you purchase your courses sequentially if you choose to go module by module to get the most out of your purchase).

+ Is this course interactive?

Though this course is personally engaging. It is designed to be an independent experience. This course follows the treatment plan we use with one-on-one therapy clients. It is designed to be deeply personal, just as individual therapy would be. With this in mind, interaction with others is intentionally left out to promote privacy and help maximize your self-discovery and healing.

+ What is a typical schedule for this course?

This course is self-paced, allowing you to set your own schedule and move at your desired pace. If you require accountability sign up for our weekly newsletter to be a weekly reminder to get back to your healing process. (You can also set a weekly recurring appointment with yourself to ensure you won't forget. And if, you ignore the reminder, invite someone that you know won't let you quit.)

+ What are some of the challenges for taking this ?

One drawback to this course is that it is self-guided, which means it relies on you and your motivation. We also know that once you begin to feel better ,you'll probably feel less compelled to do it. Because of this, we ask you to assign an accountability person, someone you let know that you are doing an important project that you must complete and ask that they set a reminder to help you finish. This outer accountability is only necessary if you know you have a tendency to ignore reminders, which can be a symptom of depression.

Another drawback is not having a dedicated therapist. We understand this, and we have designed the course to ensure that you receive all the skills and ease of use as if you did have a full therapist. Our therapist has been trained in countless modalities using a wide range of therapeutic practices in order to help you heal. Text therapy is currently popular, but lacks the depth and comprehensiveness of our treatment plan. We argue that having a therapist who is able to give you a quality personalized evidence-based experience is better for your healing than one who is inexperienced and burnt out.

For this reason we created this course to empower you with the information and care you need to truly heal, rather than being in an endless cycle of therapy that does not offer substantive change. This by no means takes away from the power of full therapy if you are able to afford and access a well-trained licensed therapist who is fully able to see and meet your full needs. This is always the best option.

+ Can I access all my courses?

You will be able to access your course in perpetuity so long as you are valid user of the course you purchased.

+ What if I have technological difficulties?

Then contact us through our Contact page to address technical problems you may encounter with our courses.

1. What information do we collect and what do we do with it?

When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

2. How do you get my consent?

When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us on our website contact page.

3. Disclosure

We value your privacy and strive to keep all your information confidential. We may have to disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.

4. Squarespace

Our course and site is hosted by Squarespace. They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Squarespace data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

Payment:

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Squarespace Terms of Service here or Privacy Statement here.

5. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience.

We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Web Analysis Tools

We may use web analysis tools that are built into the Squarespace website to measure and collect anonymous session information.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at INSERT EMAIL or by mail at

2940 Summit Street Suite 2C Oakland, CA 94609